Your Durra account, privacy and support

Do you need an account?

No. Durra is local-first: your plan and revision are saved on your phone and nothing leaves it for syncing until you sign in. Sign in to back up and sync across devices, link a family or join a revision circle.

Sign in or create an account

1. Open Today and tap Back up my progress, or open Settings, then Account and backup.
2. Enter your email (your name is optional) and tap Email me a code. If you are new, this creates your account; if not, it signs you in.
3. Enter the six-digit code from the newest email and tap Verify code and sign in. There is no password.
4. Expected result: "Your practice and plan are backed up to your account across devices."

If your phone and your account hold different plans, Durra asks which to keep before replacing either.

Common sign-in errors

• "We sent a new code. Use the code in the newest email. Codes in earlier emails stop working.": use the latest code.
• "Your sign-in ended. Sign in again to keep backing up.": sign in again; your practice is safe on the phone meanwhile.
• "Backup paused. Durra will try again soon.": nothing is lost; it retries when you are online.

Delete your account

1. In the app, tap Settings at the top of Today, choose Account and backup, and tap Delete account. Confirm.
2. This permanently removes your account, backed-up practice, family links and progress on the server, any family or circle you created, and your circle goals, check-ins, listening requests and feedback. Recordings on that phone are removed too.
3. Practice saved only on the phone stays until you delete the app.

Cannot open the app? Email salaam@trydurra.com from your account's address and ask for deletion. Details: https://trydurra.com/account/delete.

What Durra stores

• Without an account: nothing leaves your phone for syncing.
• With an account: your email, your name if you give one, and for each verse in your deck the surah, the verse, its text and its review schedule.
• Families and circles: the details described in the privacy policy.
• Recordings never leave your phone. Durra has no ads and does not sell personal data. Analytics only run with your consent.

Durra is for adults. For children, use Durra Kids.

Get help

Email salaam@trydurra.com; a person replies. Common questions: https://trydurra.com/support.